WhatsApp Communication Policy
Last updated: 2026-07-16
YUVIKAS may communicate with users over WhatsApp when the user has opted in. This policy explains what kinds of messages are sent, who sends them, how consent is obtained and how you can opt out.
Business identity
WhatsApp messages are sent by [FULL LEGAL ENTITY NAME] from our official WhatsApp Business number [META WHATSAPP API NUMBER].
Types of messages we may send
- Service messages: enquiry replies, appointment confirmations, report-status updates, support responses.
- Marketing messages (only with your explicit opt-in): occasional educational updates and relevant offers.
Consent
We obtain unbundled, opt-in consent through our website forms. Service consent and marketing consent are captured separately. Clicking the WhatsApp button alone does not subscribe you to marketing.
Opt-out
You can opt out of WhatsApp communication at any time. Reply STOP, UNSUBSCRIBE or OPT OUT, or email privacy@[OFFICIAL DOMAIN].
Human support
Reply HUMAN or AGENT to reach a person, call +91 70655 24139, or email support@[OFFICIAL DOMAIN].
Complaints
Complaints may be raised through the Grievance Redressal page.
Third-party platform
WhatsApp is a third-party communication platform. Standard carrier or data charges may apply. YUVIKAS is not endorsed by or affiliated with WhatsApp or Meta unless expressly stated.